Terms & Conditions

Last updated: 4 October 2026

1. Our business and these terms

Nexmks United LLP provides social media marketing, website and app design and development, and cybersecurity auditing. Our address is D-77, D Block, Sector 63, Noida, Uttar Pradesh, India. Contact: contact@nexmks.com. These terms describe use of this website and the basis on which we offer services. Browsing the website or sending an enquiry does not, by itself, purchase a service.

2. Starting a service engagement

A service engagement starts when both parties accept a written proposal or statement of work that refers to these terms. Acceptance may be recorded by email or an executed agreement, subject to applicable law. You must be legally competent to contract and authorised to act for the business you represent. The accepted proposal records deliverables, fees, milestones, and dependencies. Specific agreed terms take priority over these general terms, but cannot remove rights that the law does not allow to be excluded.

3. The two monthly plans

Essential Presence costs ₹1,500 per month and includes Facebook, Instagram, Threads, YouTube, Pinterest, Quora, LinkedIn, and X, with three posts per week on each listed social platform; local SEO support; and a landing page with hosting included at no extra charge during the active plan. Growth & Performance costs ₹5,000 per month and includes all Essential Presence services, a custom website with SEO, and managed paid social advertising. Local SEO is separate from the posting frequency. Content may be adapted across channels. Formats, video production requirements, website pages, features, revisions, and approval schedules are agreed before work starts. App development and cybersecurity audits require a separate quotation.

4. Fees, taxes, and advertising budgets

The advertised prices are monthly service fees in Indian rupees. The accepted proposal and invoice state payment dates and any applicable GST or other lawful tax before payment is requested. No unapproved additional service charges will be added. Advertising spend is separate from the ₹5,000 fee and is funded by the client. Campaign geography, audiences, objectives, and budget must be approved before launch. Where possible, advertising charges are paid directly through the client’s own advertising account. Domain registrations, paid tools, and premium licences require advance agreement.

5. Client materials and approvals

You must have the rights and permissions needed for the content, trademarks, data, and accounts you provide. You are responsible for the accuracy of factual business claims you approve. We agree on access and approval requirements before delivery. Delays caused by missing information, access, or approvals may require revised timelines, which we will communicate. We will not publish paid campaigns outside the agreed authority or budget.

6. Cancellation, non-renewal, and refunds

You may request cancellation or non-renewal by emailing contact@nexmks.com. The accepted proposal sets the billing cycle and any expressly agreed notice period; no minimum commitment is implied by this website. We will account for work completed and third-party costs that you authorised. Advance payments attributable to work that will not be supplied will be reconciled and refunded, after any lawful, documented deductions. Duplicate or incorrect payments will be corrected. Advertising funds already spent with a platform remain subject to that platform’s refund process. This clause does not restrict remedies for deficient services, misrepresentation, or other rights available under applicable law.

7. Website delivery, ownership, and hosting

You retain ownership of the materials and accounts you supply. The written proposal identifies rights in final deliverables, any transfer or licence of custom code and designs, handover files, and payment conditions. Third-party and open-source components retain their own licence terms. No ownership transfer beyond the agreed rights is implied. Included landing-page hosting applies during the active monthly plan; migration, domain control, backups, continued hosting, and maintenance arrangements are confirmed before engagement. We will agree on an orderly handover when services end.

8. Authorised cybersecurity work

Security reviews require written authorisation from a party entitled to grant access. The scope must identify the systems or repositories, code version, testing boundaries, confidentiality requirements, and reporting process. We do not provide authorisation to test third-party systems. Sensitive findings are shared with the agreed contacts; public disclosure is coordinated in writing unless disclosure is legally required. An audit examines a defined scope at a point in time and cannot establish that every vulnerability has been found.

9. Confidentiality and personal information

Each party must use confidential information received during an engagement only for the agreed work and protect it from unauthorised disclosure, subject to lawful disclosure requirements. The engagement may include a separate confidentiality or data-processing agreement. Personal information relating to this website and enquiries is handled as described in our Privacy Policy. Client personal data will not be submitted to external AI services without an agreed lawful basis, necessary permissions, and suitable handling arrangements.

10. Responsible use and service limits

Do not misuse this website, attempt unauthorised access, distribute malware, or submit unlawful or infringing material. We may refuse unlawful instructions or suspend affected work where necessary to address a material security risk or breach, with notice where reasonably practicable. Search rankings, leads, sales, advertising approvals, and uninterrupted third-party services are not guaranteed. We remain responsible for delivering the services and standard of care required by the accepted engagement and applicable law.

11. Liability and statutory rights

Liability is determined under the accepted agreement and applicable Indian law. Nothing in these terms excludes liability for fraud, wilful misconduct, or liability that cannot lawfully be excluded, or removes mandatory consumer protections or statutory remedies. Any project-specific allocation or limit of liability must be expressly agreed and legally enforceable. No blanket “no refund” or “no liability” condition applies merely because you use this website.

12. Complaints and dispute resolution

Send service complaints or privacy concerns to contact@nexmks.com with enough information for us to investigate. We will seek to resolve concerns through direct discussion. Indian law governs these terms and engagements unless a lawful written agreement provides otherwise. Subject to mandatory consumer jurisdiction and other statutory rights, courts of competent jurisdiction in Gautam Buddha Nagar, Uttar Pradesh, may hear disputes connected with our services. This clause does not prevent you from approaching a competent consumer commission, regulator, or other forum available under law. Arbitration applies only if separately agreed in writing.

13. Changes and severability

We may update website information and these terms prospectively. The version accepted for an existing engagement is not changed solely by posting a website update; material engagement changes require agreement. If a provision is unenforceable, it is limited or severed only as necessary, without affecting the remaining lawful provisions.